Integration guide
What does a custom integration built by Black Badger involve?
Black Badger Software Solutions publishes this guide and builds custom integrations, which is why a custom build appears on every list here. We write the integration as code you own, running on your own accounts, with no per-task or per-connection fee.
Who a custom integration is for
A custom integration is for companies with systems that must agree and do not. The usual signs are an order typed into two systems, a spreadsheet that reconciles the ERP with the CRM, and many small automations that fail without alerting anyone.
We work mainly with companies of 50 or more employees. A smaller company with one simple connection is usually better served by a self-serve tool, and we say so when that is the case.
How Black Badger builds a custom integration
It starts with a conversation and then discovery, where we map which system owns each record and where the data has to travel. We also check that each system has a usable interface. You get a written scope that names every sync before anything is signed.
During the build you see the integration running against test data. Existing records are matched and cleaned before the first live sync. At handover every account the integration runs on is already in your name.
What you own when a custom integration is finished
You own the source code, the hosting account, the logs and the credentials. Black Badger is invited in as an administrator and you can remove us whenever you choose.
There are no licenses and no per-seat fee. After launch you pay the running costs of the services the integration uses, such as hosting, and moving more records does not raise a license bill.
Why Black Badger ranks where it does on Best Integration Platforms
We spent years implementing and connecting business platforms before we moved to building custom systems, so we know where each integration tool fits and where it stops fitting. That is the stance these lists are written from.
We do not rank the custom route first everywhere, because a platform is the right answer for a company with many changing connections. Custom is first on the lists about high-volume sync and outgrown automations, and second or third on the rest.
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Ask Black Badger about a custom build
Questions buyers ask
What does a custom integration cost?
We do not publish a figure for a custom integration, because the number depends on how many systems are involved, how clean the data is and how good each interface is. We start from what the problem costs you now in licenses and retyping, and a written scope gives you a firm number.
Can a company with fewer than 50 employees ask about a custom integration?
Yes, a smaller company can ask about a custom integration. The form is open to everyone and a person reads every message. If a self-serve tool is the better fit for your size, we will tell you so.
Does a custom integration require replacing any of our systems?
No, a custom integration does not replace any of your systems. An integration connects the systems you already run. Your ERP, CRM and accounting software stay where they are, and the people who use them keep working the way they do now, without the retyping.